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Marriott Cafe Sr.Waiter/Waitress萬豪咖啡廳資深服務員

上海明天廣場有限公司JW萬豪酒店
黃浦區
  • 國際五星級酒店  |
  • 500人以上  |
  • 2019-11-14

  不限工作經驗  中專學歷   招若干人  性別:不限
  不限 不限 不限   年齡:不限

職位信息


MAJOR FUNCTION 主要功能 :

This position is concerned with anticipating needs of guests in the Wan Hao Xuan, taking orders, serving and removing crockery and beverages in accordance with guest’s requirements and service policy. 這個職位是為在萬豪軒里客人的需要按照客人的要求,為客人點菜,上菜和拜訪餐具和飲料。

MAJOR RESPONSIBILIES 責任概要 :
The mainly responsibility is welcome the guest, taking order and serving them with the high standard and make them 100% satisfaction, assistant with team leader to successfully execute restaurant operations standard.
主要是歡迎客人,點菜,以較高的標準為他們服務,保持滿意度。并協助領班成功執行餐廳營運標準

SPECIFIC DUTIES 工作任務 :
1. To welcome and seat guest upon arrival at the table.
歡迎客人,為客人領位。
2. To assist the guest in choosing his or her beverage and or food order from the menu.
幫助客人點菜和飲料。
3. To take the food or beverage order from the guest, ensuring that the order is accurate and has been double checked.
給客人上菜的時候,務必確認是否正確。
4. To record the order on the appropriate captain's order as outlined within the Restaurant operating policy.
按照原則的要點紀錄。
5. To process the captain's order as per the cashiers’ policy, as outlined in the restaurant policy.
按照原則,處理客人的賬單。
6. To prepare all necessary accompaniments to go with order.
準備所有的菜單的附屬物。
7. To serve any requested food or beverage item that is available, as per the service policy.
按原則保證所有需要的食物和飲料都被利用。
8. To assist where possible with any additional request (Note: any questions regarding hotel policies or procedures should be referred to the Manager), and ensure guests are to be made to feel comfortable at all times.
幫助任何其他的要求(注:報告任何關于酒店政策和程序的問題),保持客人滿意度。
9. To make the guest feel welcome at all times, and ensure that the service offered is of the highest quality, and that service is prompt efficient but not overbearing and that service is offered with a smile at all times.
隨時歡迎客人,及時有效,不傲慢的高品質服務,保持微笑。
10. To be responsible for the cleaning of the table, during and after service to the guest.
服務時和結束后,都要保持客桌的整潔。
11. To have a full understanding and knowledge of all items that are offered on the menu & beverage list.
清楚明白菜單和酒單的各個項目。
12. To be responsible for collection of money that is due, for services and products consumed.
對客人的付賬,認真負責。
13. To be responsible for the correct set up of all mise a place and side stations, and to ensure that there is sufficient and the correct equipment for the days trading.
任何時候都遵守協定,確保足夠的及其運作。
14. Must keep his/her side station and section clean at all times.
保持客人區域的清潔。
15. Do not stand, loiter near, behind or talk about any guest at any time, so as that the guest may hear you, or feel uncomfortable.
不要呆立,徘徊,議論客人,不要讓客人覺得不舒服。
16. Will be required to carry out any reasonable request made by the Manager, assistant or team leader, or from any member of the management team.
聽從上級合理的意見。
17. To report any problem situation or special guest request to the captain or supervisor, immediately so as to ensure that prompt action is taken.
及時報告出現的問題,和客人的特別要求,以便及時處理。
18. Performs other duties as assigned to meet business needs
幫助其他員工完成工作。
19. Attend all related meetings
出席相關會議。
20. In accordance with the grooming standard as per the Hotel Policy 根據酒店政策進行化妝。
 
 
 
 
 



聯系方式


電 話:021-53594969-6204
傳 真:021-63754804
聯 系 人:人力資源部
公司網址:http://www.marriott.com.cn
地 址:中國上海市南京西路399號
郵政編碼:200003



公司信息




Marriott International Inc. is an equal employer committed to employing a diverse workforce
 
 

Ascending 60 stories high over Shanghai in downtown Puxi, the international luxury JW Marriott Hotel Shanghai at Tomorrow Square cultivates enriching experience for the guests.

Owned by Shanghai Tomorrow Square Company Limited, the hotel is in a prime location close to the People’s Square, Shanghai Grand Theatre, The Bund, the affluent Xintiandi, Nanjing Road Pedestrian Street, the Central Business District and subway lines connecting Pudong (east Shanghai) and Puxi (west Shanghai).

One of the most interesting designed hotels in Shanghai, the spectacular exterior facade beholds the eye from all dimensions and perspective. Architecturally designed by John Portman and Associates and enhanced with aesthetically designed interiors by San Francisco based Hirsch Bedner Associates Design Consultants, both complement the deluxe accommodations on offer, providing a first class product topped with a superb level of hospitality for business guests and leisure travelers alike.

The well appointed hotel guest rooms and suites are located between the 41st to 59th floors, and offer magnificent city views throughout. Deluxe and Executive Room sizes vary from 38 to 42 square metres, Studio Suites from 47 to 62 square metres and the Executive Suites from 66 to 82 square metres. A Chairman and a Presidential Suite are available on the 58th floor. Spacious bathrooms are equipped with separate shower cubical and power massage jets. The Executive Lounge located on the 59th floor provides a commanding city view, serving complimentary breakfast, all-day refreshments and evening cocktails.

The JW Marriott Hotel Shanghai at Tomorrow Square continues to deliver the utmost service and attention and personalized luxury to travelers and local residences.
 
萬豪國際酒店集團包容多元化文化背景,承諾給每一個雇員一個平等的工作機會。

作為在上海浦西市中心的地標性豪華酒店,60層高的上海明天廣場JW萬豪酒店為客人提供豐富多彩的入住體驗。

酒店的業主為上海明天廣場有限公司,位于城市商業中心,比鄰人民廣場,上海大劇院,上海當代藝術館,外灘,新天地和南京東路商業步行街,中心商業區及地鐵樞紐連接浦東和浦西。

酒店的設計個性十足,壯觀的造型更引來各方關注的目光。由John Portman & Associates建筑師事務所進行的外形設計配以舊金山著名的Hirsch Bedner Associates (HBA) 酒店顧問工程有限公司的內部設計,兩者完美地契合,為商務旅客及旅游者提供別樣的入住體驗。

精心設計的酒店客房分布于酒店41層至59層,盡享整個城市美景。豪華房面積從38平方米到42平方米,萬豪套房面積從47平方米至62平方米,行政套房面積從66平方米至82平方米。總統套房和主席套房位于58層。酒店342間客房于2016年全部裝修翻新,旨在為客人提供更舒適、奢華的入住體驗。所有客房設施進行了全方位的升級,每間客房都配備60寸高清液晶電視、Nespresso膠囊咖啡機、音響設備,其它家居也進行了全面的更新。酒店更配備了4間殘障客房,采用自動窗簾設置,提供更便捷的入住體驗。行政酒廊位于酒店59層,除了一覽城市美景外,客人還可在此享受早餐,全天精美茶點及雞尾酒。

上海明天廣場JW萬豪酒店將為每一位賓客,傳遞其奢華及個性化的服務理念,以及提供竭盡所能的優質服務。
 
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